Privacy Policy

1. Introduction

This Privacy Policy applies to all services, platforms, websites, and products offered by CONVEXO FINANCE LIMITED. By accessing our services, you consent to the collection and use of information as described in this policy.

We are committed to ensuring that your privacy is protected in compliance with applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

We may collect the following types of information:

For Individuals (KYC):

• Full name, date of birth, nationality
• Contact information (email address, phone number)
• Government-issued identification documents
• Proof of address
• Financial information (source of funds, transaction volume)

For Businesses (KYB):

• Company details (name, registration number, tax information)
• Shareholder and ownership information
• Ultimate Beneficial Owner (UBO) data
• Business and financial documentation
• Proof of business address

3. How We Use Your Information

We use the information provided to:

• Conduct identity verification and due diligence
• Ensure compliance with Anti-Money Laundering (AML) and Counter-Terrorism Financing (CTF) regulations
• Facilitate OTC digital asset transactions
• Communicate with you regarding services and compliance updates
• Improve our services and customer experience
• Detect and prevent fraud, security breaches, and other potentially prohibited or illegal activities
• Comply with legal obligations, including responding to court orders, legal processes, or requests from regulatory authorities

4. How We Protect Your Information

We implement robust security measures, including encryption, secure databases, and restricted access controls, to protect your information from unauthorized access or disclosure.

These security measures include:

• Industry-standard encryption for data transmission
• Secure storage of personal information
• Strict access controls and authentication procedures
• Regular security assessments and penetration testing
• Ongoing employee security training and awareness

5. Data Sharing

We do not sell or share your information with third parties except in the following cases:

• When required by law or regulatory authorities
• With service providers essential for processing and verification
• To protect the rights and safety of CONVEXO FINANCE LIMITED
• With your explicit consent

Any third parties with whom we share your information are contractually obligated to maintain the confidentiality and security of your data.

6. Data Retention

We retain your data for as long as necessary to comply with legal, regulatory, and business requirements.

Specifically, we may retain your information for:

• The duration of our business relationship
• A period of up to 7 years after the termination of services (or longer if required by applicable laws)
• As needed to comply with legal obligations, resolve disputes, and enforce agreements

7. Your Rights

You have the right to:

• Access, update, or correct your personal data
• Request the deletion of your data where permissible
• Object to certain processing activities
• Request a copy of your data in a structured, commonly used, and machine-readable format
• Withdraw consent for processing where consent is the basis for processing
• Lodge a complaint with a supervisory authority

To exercise these rights, please contact us at contact@convexo.finance.

8. Changes to this Policy

We reserve the right to update this Privacy Policy. Changes will be communicated via our website or direct notification.

We encourage you to periodically review this policy to stay informed about how we protect your information.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at:

contact@convexo.finance

CONVEXO FINANCE LIMITED
Data Protection Officer
[Company Address]

10. Cookies and Tracking Technologies

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